Inbound & Outbound Call Automation

Introduction

Handling calls at scale can drain your resources and slow down your response times. With our Inbound & Outbound Call Automation service, BuzGrowth delivers AI-powered calling systems that answer, route, and engage prospects or clients automatically—freeing up your time while keeping communication flowing.

inbound & outbound call automation

Service Features

We set up smart voice workflows that use conversational AI to manage incoming and outgoing calls. Whether it’s qualifying leads, confirming appointments, following up on quotes, or answering common questions, our voice agents speak clearly, respond intelligently, and deliver results.

Key features include:

  • AI voice agent setup for inbound or outbound calls
  • Call routing, lead qualification, and intent detection
  • Voicemail drop sequences for outbound campaigns
  • Callback and missed call automation flows
  • CRM data sync and tagging after each call
  • Multilingual voice responses (EN/FR)
  • Call recording and transcript delivery
  • Integration with GoHighLevel, Twilio, or Aircall
  • Transfer to live agent based on conditions
  • DNC, TCPA, and GDPR compliance configuration

Our Qualification

We are certified in AI voice technology and CRM integrations, with expertise in Twilio, GoHighLevel, and programmable voice flows. Our team understands the legal, technical, and UX sides of automated calling—and how to balance automation with human touch.

Our Experience

We’ve deployed inbound and outbound voice systems for clients in merchant services, real estate, insurance, and consulting. Our solutions have handled over 10,000 calls per month with reduced wait times, increased lead engagement, and improved team efficiency.

What to Expect

You’ll receive a complete voice automation system built to your script, logic, and CRM needs. Calls will be handled automatically with smart routing, response recording, and seamless data updates to your CRM or sales dashboard.

Our Process

  1. Discovery Session & Call Use Case Mapping

  2. AI Voice Script Writing & Prompt Design

  3. Phone System & CRM Integration

  4. Test Call Simulations & Routing Setup

  5. Compliance Setup (DNC/TCPA)

  6. Launch + Real-Time Call Monitoring & Support

Our Guaranty

We guarantee a professionally configured call automation system, tested for clarity, performance, and integration accuracy. Includes 14 days of support for optimization and updates post-launch.

Final Note

Whether you’re scaling lead outreach or managing customer inquiries, automated calls can reduce your workload without sacrificing experience. At BuzGrowth, we bring voice automation to life—so your business stays responsive, even when you’re off the phone.